Your local partner in Vienna
Installation, maintenance and on-site checks for companies with no team in Vienna. Every visit ends with a photo report.
What we take care of
Installation and setup
Your devices arrive in Vienna. We set them up and get them running.
- Screens and displays
- Terminals, kiosks and robots
- Mounting on any wall
- First start and function test
Service and maintenance
For devices already at your client's site. One-off or regular.
- Refilling and replacing parts
- Checking settings
- Finding and fixing faults
- Maintenance on a fixed schedule
On-site checks and reports
You want to know what's really going on at an address in Vienna.
- Checking companies and addresses
- Photos outside and inside
- A talk with the contact person
- A report in your format
Tech we understand
Handwerker Netz is run by a software engineer. Networks and software are our daily work. Your support team won't need to explain things twice.
- Setting up internet, Wi-Fi and routers
- Connecting devices to the network
- Setting up software and apps
- Installing updates
- Logs, screenshots and serial numbers for your team
- Live on a video call with your support, often saving a second visit
What you get after every visit
You weren't there. You'll still know everything.
- 1Before and after photos
- 2Your checklist, point by point
- 3Date, time and duration of the visit
- 4Notes on anything worth knowing
- 5Open issues and recommendations
The essentials
- Clients from
- Spain, Thailand, Singapore
- Area
- Vienna and surroundings, rest of Austria on request
- Languages
- English, German, Romanian, Russian
- Price
- Hourly rate or fixed price, depending on the job. From € 60 per visit.
- Regular visits
- Fixed prices and a fixed process
- Invoicing
- To your company, also abroad
How we work together
- 1
You send us the address, the task and your checklist.
- 2
We agree on questions, price and date.
- 3
We do the job and send you the report.
FAQs
We don't have an office in Austria. Is that a problem?
No. We sort everything out by email, WhatsApp or video call.
Do you follow our procedures?
Yes. We work with your instructions, checklist, form or app. We don't decide anything without asking you.
How quickly can you be on site?
Usually within a few working days. Urgent? Just ask.
Do you keep information confidential?
Yes. Photos, reports and data go to you only. We're happy to sign a non-disclosure agreement (NDA).
What don't you do?
Work on fixed electrical wiring is done by a licensed electrician. If a job needs a special licence, we tell you beforehand.