Handyman Network Vienna LogoHandwerker-Netz

General Terms and Conditions (T&C)

1. Scope of Application

These T&C apply to all services provided by Handwerker Netz (Owner: Nicolae Cojuhari), hereinafter referred to as the "Contractor." By placing an order, the customer accepts these terms.

2. Scope of Services & Subcontracting

The Contractor provides services in the areas of assembly, home maintenance, and IT/Smart Home. The Contractor is entitled to use qualified partner companies or subcontractors to fulfill the contract. The contract is concluded exclusively between the customer and the Contractor.

3. Conclusion of Contract

A contract is formed upon acceptance of a quote (written, via email, or verbal) or upon confirmation of an appointment.

4. Prices & Payment Terms

The prices agreed upon at the time of ordering apply. Unless otherwise agreed, the invoice amount is due immediately upon completion of service without deduction.

Exempt from VAT according to § 6 (1) (27) UStG.

5. Travel Costs & Service Area

Flat rates for travel may be agreed upon for assignments within a 25 km radius of Vienna. Outside this radius, travel costs will be calculated based on actual expenditure.

6. Cancellation

Cancellations by the customer are free of charge up to 24 hours before the appointment. For shorter-notice cancellations, the Contractor reserves the right to charge a cancellation fee of €50.

7. Customer's Duty to Cooperate

The customer must ensure that the work area is accessible and that all necessary information (e.g., wall composition for mountings) is provided.

8. Warranty & Liability

Warranties are provided according to statutory regulations. The Contractor's liability is limited to intent and gross negligence. No liability is assumed for damages caused by faulty on-site conditions (e.g., fragile pipes inside walls).

9. Final Provisions

Austrian law applies. The place of jurisdiction is Vienna.